Privacy Policy

 Last updated: March 15, 2023

This privacy policy (“Privacy Policy“) governs the data collection practices of Engage AI. (“Company“, “we“, “us”) that we use in connection with your use of our website domain at https://engage-ai.co/engage-ai and services.

The Company respects its users’ privacy and makes every effort to provide a Service that meets industry standards. This Privacy Policy provides important and transparent disclosures on how and why we collect, share and use our users’ data, and we encourage you to read the Privacy Policy carefully prior to using our Extensions or Service, and to use it to make informed decisions.

We reserve the right to periodically amend or revise the Privacy Policy at our sole discretion. Such changes and updates will be effective immediately upon the display of the revised Privacy Policy. Thus, we encourage you to check this Privacy Policy regularly for updates, so that you are fully informed of how your data is collected and used by the Company and your related rights. The last revision date will be reflected in the “Last updated” heading.

 Your continued use of the Website Domain and Service following the display of such amendments constitutes your acknowledgement of such amendments to the Privacy Policy and, where the processing of personal data is based on consent (see below), your agreement to be bound by the terms of such amended policy. In the event of material changes that will adversely affect your use of the Extensions or Service or the data collection by us, we will use our best efforts to provide you with notification through our website or the various browser extension stores.

IF YOU OBJECT TO THESE TERMS, PLEASE DO NOT DOWNLOAD, INSTALL, OR ADD THE EXTENSIONS TO YOUR BROWSER, OR USE THE SERVICES IN ANY MANNER.

THE USE OF INFORMATION RECEIVED FROM THE GOOGLE API THROUGH THE EXTENSION WILL ADHERE TO THE CHROME WEB STORE USER DATA POLICY INCLUDING THE LIMITED USE REQUIREMENTS THEREIN.

Who we are

Our website address is: https://engage-ai.co/.

What data we collect

When you register for an account, you provide us with a valid email address and may provide us with additional information, such as your name or billing information.

Depending on how you use our website or services, we may also receive information from external applications you use to access our Website, or we may receive information through various web technologies, such as cookies, log files, clear gifs, web beacons or others.

In common with other websites, analytics data is retained by using tracking technologies such as third-party cookies and non-cookie technologies. The data includes the visitor’s IP address, browser type, referring page and time of visit. Cookies may also be used to remember visitor preferences when interacting with the website.

Tools like Engage AI and Hashtag Analytics also collect LinkedIn cookies, but these are not shared to third parties.

We store only your Engage AI account information (email, licenses, team members) on our servers.

Why we collect personal data

We use the information gathered from you to improve your user experience, to communicate with you about our Services, and to further develop, customize, enhance and improve the performance of our Services and Extensions.

How the data is collected

We may track certain passive information received to improve our marketing and analytics, and for this, we may work with third-party providers. As such, third parties like NextRoll may place cookies on the browser used in order to serve targeted advertising and for measurement and analytics purposes.

How long we retain your data

Unless you instruct us otherwise, we retain the information we collect for as long as needed to provide the Services and to comply with our legal obligations. We believe in data minimization and only keep the information we truly need and only for the period of time required.

What rights you have over your data

If you would like to disable our access to any passive information we receive from the use of various technologies, you may choose to disable cookies in your web browser.

Please be aware that the Company will still receive information about you that you have provided, such as your email address. If you choose to terminate your account, the Company will store information about you for the following number of days: 30. After that time, it will be deleted.

We use SSL (Secure Sockets Layer) for connections between client side (website & app) and our servers to protect your data.

We do not collect any payment information of any kind.

How we protect your data

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Should we collect sensitive information (such as credit card data for subscription payments), that information is encrypted and transmitted to us in a secure way.

You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

The computers/servers in which we store personally identifiable information are kept in a secure environment.

Still have questions?

Please email us at hello@engage-ai.co and we will be happy to help you.